Testimonials received
from Relatives & Professionals

Consultant

“Your Care Plans are the 'Rolls Royce' of care plans and risk assessments”

“Thank you for all the help you have given to our mutual patients and for the remarkable professionalism that you and your team have shown”

GP

“What an excellent service Sunny Bank provides, and a high standard of rehab and quality lifestyle offered to clients, and also the good working relationship the GPs and Consultants enjoy with Sunny Bank”

Care Co-ordinator

“As newly involved in this client’s care, having read through the case file since he was a child, and that the only time there had been any positive action or response in his life or positive comments about his life and him had been since his move to Sunny Bank”

“My client has improved so much since admission, with a high standard of care she has received”

Occupational Therapist

“Many thanks for all your help with my client. The structured programme and consistent approach is certainly making a difference to her confidence, social abilities and level of independence”

Contract Monitoring Officer

“This home is homely, well maintained in all areas, clean and tidy. Staff and residents are very friendly and welcoming and it has a happy atmosphere. The records maintained are excellent in all areas, policies, procedures, training, etc...”

Relatives

“I am extremely impressed by your service, and it is the best place my son has ever stayed at, and I am really pleased with the care he received at Sunny Bank”

“It is truly appreciated all the help, support, understanding, patience, encouragement, training, knowledge, confidence, kindness given to our son which will help to start him on the way to independence”

“With you, our daughter has a full, interesting and ordered life which we really appreciate. We always know she is safe, cared for and reasonably happy, enjoying all the activities”

“It soon became obvious my sister could not live in a finer place, where dedication, encouragement, support, love and happiness are number one priorities. You all soon became my friends, my extended family”

“When my nephew came to Sunny Bank it was like having our prayers answered... he is happy, and when I leave him after visiting him I know that he is well looked after and cannot find any faults. I cannot speak highly enough about Sunny Bank, the care staff and management”

Employment Worker

“I have passed on your details to the service user representative at the Trust as I feel that the work you all do there should be recognised if not used as a mark of excellence”